Terms of Service

Last Updated: January 1, 2026

Welcome to OfferGridAI. These Terms of Service ("Terms") govern your use of our AI-powered real estate offer comparison service available at offergridai.com (the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use the Service.

1. Acceptance of Terms

By creating an account or using any part of our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use this Service. The Service is intended for licensed real estate professionals, agents, brokers, and their clients. By using the Service, you represent and warrant that you meet these requirements.

3. Account Registration

3.1 Account Creation

To use the Service, you must create an account by providing accurate and complete information. You may register using an email and password or through Google OAuth.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account.

3.3 Account Accuracy

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

4. Service Description

OfferGridAI provides an AI-powered service that helps real estate professionals compare and analyze multiple purchase offers on a property. The Service:

  • Accepts offer document uploads (PDF, DOC, DOCX, TXT formats)
  • Processes up to 10 offers per property using AI and machine learning technologies
  • Extracts key data points including price, financing terms, contingencies, and closing details
  • Calculates AI-powered risk scores for each offer
  • Generates side-by-side comparison grids and exportable PDF reports
  • Stores comparison data to allow you to review past analyses

5. Usage and Restrictions

5.1 Permitted Use

You may use the Service to:

  • Compare and analyze real estate purchase offers for legitimate business purposes
  • Generate comparison reports for your clients (sellers)
  • Export PDF summaries for presentation and record-keeping

5.2 Prohibited Use

You agree NOT to:

  • Use the Service for any illegal or unauthorized purpose
  • Attempt to reverse engineer, decompile, or disassemble the Service
  • Access the Service through automated means (bots, scrapers)
  • Overload, spam, or disrupt the Service or servers
  • Upload malicious files, viruses, or harmful code
  • Resell or redistribute the Service without written permission
  • Use the Service to violate any applicable laws or regulations
  • Upload offer documents without proper authorization from the parties involved

6. Payment and Pricing

6.1 Pricing Options

The Service offers two pricing options: (a) Pay-per-use at $19 per property comparison, or (b) Monthly subscription at $79/month for unlimited comparisons.

6.2 Credits System

For pay-per-use, you purchase credits that are deducted when you create a new property comparison. Each comparison allows up to 10 offers per property. New accounts receive one free credit ($19 value).

6.3 Payment Processing

All payments are processed securely through Stripe. We do not store credit card information. By purchasing credits or subscribing, you authorize us to charge your payment method.

6.4 Subscription Terms

Monthly subscriptions automatically renew unless cancelled. You may cancel at any time, and your subscription will remain active until the end of the current billing period.

6.5 Refunds

All purchases are final and non-refundable. Unused credits do not expire and can be used at any time.

6.6 Pricing Changes

We reserve the right to modify pricing at any time. Changes will be communicated via email and will not affect existing account balances or active subscriptions.

7. Intellectual Property

7.1 Our Rights

All content, features, and functionality of the Service, including but not limited to software, text, graphics, logos, and AI algorithms, are owned by OfferGridAI and are protected by copyright, trademark, and other intellectual property laws.

7.2 Your Data

You retain all rights to the offer documents you upload and the data extracted from them. By using the Service, you grant us a limited license to process your files solely for the purpose of providing the Service.

7.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without any obligation or compensation to you.

8. Data Processing and Privacy

8.1 Uploaded Documents

Offer documents uploaded to the Service are processed by our AI system and converted to structured data. Original documents are processed securely and data is stored to enable comparison features.

8.2 Comparison Data

Extracted offer data (buyer information, prices, terms, contingencies, risk scores) is stored to allow you to review and export your comparisons. You may delete your properties and associated data at any time.

8.3 Confidentiality

We understand that real estate offer data is sensitive and confidential. We do not share your offer data with third parties except as necessary to provide the Service.

8.4 Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

9. Service Availability

9.1 Uptime

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

9.2 Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Guarantees that the Service will be error-free, secure, or uninterrupted
  • Guarantees regarding the accuracy or completeness of extracted data or risk scores

Important: OfferGridAI is a decision-support tool, not a substitute for professional judgment. AI-powered analysis may produce errors or inaccuracies. You are solely responsible for verifying all extracted data against original documents and making final decisions about which offer to accept. The risk scores and analysis provided are for informational purposes only and should not be the sole basis for any real estate transaction decision.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OFFERGRIDAI AND ITS AFFILIATES SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Business interruption or costs of substitute services
  • Errors or inaccuracies in extracted data or risk assessments
  • Decisions made based on the Service's analysis or recommendations

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS LESS.

12. Indemnification

You agree to indemnify, defend, and hold harmless OfferGridAI and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use or misuse of the Service
  • Violation of these Terms
  • Violation of any third-party rights
  • Uploading offer documents without proper authorization
  • Real estate transaction decisions made using the Service

13. Termination

13.1 By You

You may terminate your account at any time by contacting us. Upon termination, you will forfeit any remaining credits and your data will be deleted.

13.2 By Us

We may suspend or terminate your access to the Service immediately, without notice, for any reason, including:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment or abuse of the Service
  • Inactivity for an extended period

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

16. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and OfferGridAI regarding the use of the Service.

19. Contact Us

If you have any questions about these Terms, please contact us:

support [at] offergridai [dot] com